Bambuser today launched several enhancements to its Live Video Shopping Platform to help retailers drive awareness and audience growth, enhance engagement, and facilitate social sharing of interactive e-commerce experiences, before, during and after live events.

The feature enhancements include the following:

  • Floating action button (FAB) Previews, small video overlays that unobtrusively alert site visitors to upcoming events;
  • Event spotlight modules, whichenable retailers to promote current, past, and upcoming live video shopping events on curated landing pages and video banners;
  • Audio descriptions, with ;a new audio captioning feature that enables audible descriptions of key visual elements from the video (settings, actions, facial expressions, scene changes, etc.) to be added to events;
  • Social options, including share from pre-screen, which allows viewers to share upcoming Live Video Shopping events with their social connections across all popular platforms, and the ability to share from a specific timestamp in a recorded show, which allows highlighting
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Buying a new mattress is a major household purchase. There are so many options, including variety of materials, firmness, price ranges, sizes, even smart technology options, that making a purchase can seem overwhelming. It can be easy to see why mattress shoppers need to do their research.

a close up of a logo

© Provided by Chron

The following tips from the Better Business Bureau of Greater Houston and South Texas may assist:

  Research retailers on Whenever you make a large purchase, such as a mattress, it is a good idea to look up the store or company you plan to do business with on our website. Protect yourself from shady dealers by looking at the company’s business rating as well as BBB reviews and complaints.

  Shop around to compare your options. Mattress prices and quality can vary greatly, so take the time to visit more than one mattress retailer before you

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Today’s consumers are shopping online more now but find the overall service experience inadequate, management consulting firm The Northridge Group noted in its “State of Customer Service Experience 2020” report.

As a result of COVID-19, 68 percent of consumers have increased their online shopping and plan to continue doing so post-pandemic, the research found. However, consumers are also increasingly frustrated at the level of effort required to reach companies to get the help they need.

“As the number of consumers doing business online increases, so too, does the need for self-service options that deliver fast and easy ways to contact brands,” said Pam Plyler, executive practice lead for customer experience and contact center management at The Northridge Group. “But with only 42 percent of consumers reporting first contact resolution, brands are clearly missing the mark.”

The study found that consumers work too hard to resolve their issues, with 73 percent

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Dozens of people were forced to leave the Far East Shopping Centre in Calgary’s Chinatown neighbourhood because of a carbon monoxide scare Saturday before noon.

a truck on a city street covered in snow: Calgary fire crews were on scene evacuating dozens of people from the Far East Shopping Centre on Saturday, Feb. 6, 2021.

© Global News
Calgary fire crews were on scene evacuating dozens of people from the Far East Shopping Centre on Saturday, Feb. 6, 2021.

Acting battalion chief Paul Frederick with Calgary Fire Department said that there were dangerous levels of CO in the building — around 100 parts per million.

Levels of 100 ppm are dangerous for people if they’re in the area with the leak for longer than 15 minutes.

Around 30 to 40 people had to be evacuated from the building, located at 132 3 Ave S.E., according to the CFD. There were no injuries.

Calgary buses were on scene to help with the evacuation.

The fire department’s hazmat crew, as well as ATCO crews, were on scene to investigate.

Read more: People

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